FAQ

Real wood, real tools, real people. A few things we get asked on repeat:

Is everything really American made?

Yes. Really. Every item is made in-house in Las Vegas, NV using domestic hardwoods only. No imports, no bamboo, no mystery โ€œwood-likeโ€ stuff. Just real lumber and real craftsmanship.

What stains do you use?

None. Zero. Zilch. Everything you see is pure, natural hardwood. The color comes straight from God, Mother Nature, and the treeโ€™s glow-up era โ€” not a stain can in sight.

Whatโ€™s the difference between wood types? Which should I choose?

All of our options are premium American hardwoods โ€” great for cutting, serving, and showing off.

Maple: Light, bright, and clean. Perfect if you love a modern, fresh look.

Cherry: Warm and classic. That old-school kitchen feel that deepens with age.

Walnut: Dark, bold, and modern. The โ€œI watch design shows for funโ€ aesthetic.

You canโ€™t go wrong โ€” pick the one that matches your vibe (or your kitchen).

How thick are the boards?

0.75" Thick: 9x12 & 9x16 cutting boards, shot boards, cheese boards, valets.

1" Thick: 12x18 boards and all serving trays.

1.5" Thick (Big Ass Boards): Heavy-duty, butcher-block style heirlooms.

Why havenโ€™t I received my confirmation email?

Two common culprits:

1) Your inbox threw us in Spam/Junk โ€” check there first.
2) A tiny typo in your email at checkout โ€” it happens!

Email us and weโ€™ll get you taken care of.

How fast does it ship?

Most boards ship within 48 hours. We move fast around here.

Big Ass Boards: Theyโ€™re a big ass project โ€” they take up to 2 weeks to craft.

Can I change my shipping address?

If your order hasnโ€™t shipped yet, yes โ€” email us ASAP and weโ€™ll update it.

If itโ€™s already shipped, itโ€™s officially on an adventure and out of our hands.

A quick note about being human

Weโ€™re real people โ€” not robots, call centers, or scammers. Our team works incredibly hard to craft beautiful products and deliver great service.

But hereโ€™s the boundary: we do **not** tolerate abusive, nasty, or threatening messages. If your very first email to us includes things like:

โ€œThis must be a scam,โ€
โ€œIโ€™m reporting fraud if you donโ€™t reply today,โ€
or anything similarโ€ฆ

โ€ฆyour order will be **immediately canceled and refunded**. We donโ€™t reward hostility.

Pro tip: A simple โ€œHi,โ€ โ€œHello,โ€ or โ€œGood eveningโ€ goes a long way. We promise weโ€™ll always match the energy.

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Made in the USA in Las Vegas, NV
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